Telephonica

Privacy Policy

Privacy Policy

Last updated: [2025-06-10]

Telephonica Inc. (“Telephonica,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.telephonica.ca] and when you use our products and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, billing details, and other information you provide when contacting us, signing up, or making a purchase.

  • Account Information: Login credentials, user preferences, and settings related to Telephonica’s services.

  • Technical Information: IP address, browser type, device information, operating system, and website usage data collected via cookies and analytics tools.

  • Communications: Records of inquiries, support requests, and correspondence with our team.

2. How We Use Your Information

We use your information to:

  • Provide, manage, and improve our services.

  • Process payments and deliver products or services you request.

  • Communicate with you about updates, promotions, and important notices.

  • Ensure website functionality, security, and fraud prevention.

  • Comply with legal obligations and enforce agreements.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

  • Service Providers: Trusted third parties who perform services on our behalf (e.g., payment processors, hosting providers, analytics services).

  • Business Partners: When you use integrated services or request connections with third-party providers.

  • Legal Obligations: When required to comply with applicable laws, regulations, or valid legal processes.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, analyze site performance, and personalize content. You may disable cookies in your browser settings, but some features of the website may not function properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.

6. Data Retention

We retain your personal information only as long as necessary to provide our services, fulfill legal obligations, or resolve disputes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or update your personal information.

  • Request deletion of your data.

  • Withdraw consent to data processing.

  • Request data portability.

  • File a complaint with a privacy authority (in Canada, the Office of the Privacy Commissioner of Canada).

To exercise these rights, please contact us (see Section 10).

8. International Data Transfers

If you are accessing our website from outside Canada, please note that your information may be transferred to and processed in countries where privacy laws may differ.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Telephonica Inc.
Montreal, Quebec, Canada
📧 Email: support@telephonica.ca

11. Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.