Category: Sosial media publish

When companies talk about “going global,” they often imagine massive investments, opening physical offices, hiring local teams, and navigating international regulations. But here’s a surprising fact: 👉 Over 70% of global businesses rely on virtual phone numbers to create a local presence abroad. Why does this matter? Because in today’s connected world, customers prefer to do…

In today’s fast-paced, digital-first world, customers expect instant, personalized support anytime, anywhere. They don’t just want answers; they want fast, accurate, and empathetic interactions, whether they’re on a website, a mobile app, social media, or a messaging platform. Enter Telephonica’s AI Customer Service Agent, a revolutionary virtual assistant powered by artificial intelligence, natural language understanding, and deep…

In a company of 200 employees, the average person spends 6–8 minutes every hour switching between calls, emails, internal chats, and video meetings. That adds up to over 5 hours per week per employee. Let’s break it down: 200 employees × 5 hours = 1,000 hours per week. That’s the equivalent of 25 full-time roles…

How Much Productivity Is Lost Due to Poor Communication Systems in Your Organization? In large organizations, disconnected communication systems can cause significant productivity losses. Information silos, fragmented tools, and remote work can hinder collaboration and slow decision-making. Key Communication Challenges: Information Silos — Lack of cross-department communication leads to inefficiencies. Fragmented Tools — Using multiple…